Information For New Patients

At your first visit, whether its a Free Cosmetic Consultation or a York Place Dental Consultation, we focus on listening. We don't rush, we want to help you.

Your First Visit to York Place Dental

We look forward to meeting you!

Whether you are meeting us for the first time at your free consultation or you are coming for our unique York Place Dental Consultation, you are our focus and we listen! We don't rush you into anything as we want to help you find the best solution for your dental care.

The first time that we meet you is a crucial step, because we believe that this is the most important visit to the dentist that you will ever have. The truth is that too often in the UK this visit is frequently rushed  and we don't want you to leave feeling disappointed. 

The Free Cosmetic Consultation

  • Are you looking for Cosmetic dental treatment?
  • Are you interested in having your teeth straightened?
If you are, then the Free Consultation with our Treatment Coordinator is for you....

A light touch appointment and a chance to find out with no obligation or commitment.

You will meet one of our experienced Treatment Coordinators and have the chance to discuss your dental needs and wishes.

We are passionate about breaking down the barriers between patients and excellent dental care. We will talk you through your options, the associated costs, and answer any questions you may have.

If you like what you see and hear, you can then book to come into the practice for your York Place Dental Consultation.

If you have other types of dental problems, it's hard for us to help you without seeing you in person and going into greater detail - for instance by taking digital x-rays. In this case it's more appropriate to invest in the full York Place Dental Consultation described next...

Book your Free Cosmetic Consultation or Your Personal Dental Consultation Today!

01228 580490 -
37 Upperby Road, Carlisle, Cumbria

Comprehensive Dental Assessments in Carlisle

The York Place Dental Consultation

Your first visit at York Place Dental is your most important visit. You need to know that we are trustworthy and we need time to get to know each other. 

To make this happen, our York Place Dental Consultation normally takes at least 90 minutes - so make sure that you have plenty of time.

This is the start of your new patient journey with us, whether you are joining us for long term care, or for a short term course of cosmetic or health based treatment.

We take a relaxed and consistent approach to caring for you. At your appointment, our experienced dentists will take time to listen to your personal story. They will then thoroughly examine you, checking the inside and outside of your mouth for tell tale signs of your dental health.

We are always happy to discuss the appearance of your teeth and your smile if this is something that concerns you.

We will discuss and describe in a zero-jargon manner any treatments that we would recommend to get you back to the best dental health. We then suggest a bespoke preventative care plan to keep your mouth as healthy as possible for as long as possible.

Our aim: We would like you to have healthy teeth for life

If we think that it will be in your best interest, we'll arrange to see you for a free second visit.

This gives us time to have a think, to maybe check out your digital scan, your digital radiography, your clinical photos, your dental records and compile a personal dental plan for you.

we believe that this is the gold standard in the dentistry world and it's what we are here for.

In Detail

What happens at the York Place Dental Consultation?

Upon your arrival at York Place Dental, you'll meet with your Treatment Coordinator, they'll chat with you about your dental needs and they will take a 3D digital scan of your teeth.
You'll then be introduced to your dentist and you'll be given all the time that you need, to find out what you want to know or ask questions about your oral health.

We then painlessly carry out what we believe will be the best and most thorough dental examination that you will ever have!
We carefully note everything that we see and everything that you tell us, and record it onto our secure computer system.

What we look at:
  • You! Dental care should be all about relationships and we like to get to know our patients as people.
  • Your medical history and your current medications-bring a list with you.
  • Any dental problems you may be having.
  • The skin of your head and neck for diseases such as cysts and signs of cancer
  • The health of your jaw joints and facial muscles.
  • The health of the skin and soft tissues inside your mouth.
  • Every surface of every tooth for decay, cracks and stains.
  • Your gums and tissues that support your teeth for health and signs of gingivitis and periodontal disease.
  • Your teeth for signs of wear and tear.
  • The appearance of your smile and ask if you have any cosmetic issues.We take digital x-rays and scans.
  • We digitally photograph everything. It's the best way to record what we see and to plan your dental care.

Once complete, we play back your scan, x rays and photos and discuss our findings in simple, easy to understand, language. We firmly believe that you cannot make a decision about your dental care if you don't completely understand what it's all about.

Finally, our trained treatment coordinator helps you with whatever is necessary. It could be to explain again what the dentist told you, how much you will need to invest, to book your appointments, to arrange a finance plan, anything. Think of them as your Concierge service.  Of course, you will always receive a written quote, and where necessary, a full written bespoke dental treatment plan.

To book Your Personal Dental Consultation, ring us on 01228 580490, or click here.

Book Your Personal Dental Consultation today by calling the practice or sending us a message below

01228 580490 -
37 Upperby Road, Carlisle

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